Privacy Policy

This privacy notice describes how RapidArch(“RapidArch,” “we,” “us,” or “our”) collects, uses, and shares your information when you use the website at rapidarch.com or the editor at /editor (together, the “Services”).

If you do not agree with our practices, please do not use the Services. Questions can be sent to info@rapidarch.com.

1. What We Collect

The information we collect depends on how you interact with the Services.

Information you provide

When you submit the signup form on the landing page, we collect the email address you enter. We do not collect names, payment information, or any other personal information during pre-launch.

Information collected automatically

Some information is collected automatically when you visit the Services, including your Internet Protocol (IP) address, browser type, operating system, referring URL, pages viewed, and approximate location derived from your IP. This information is used for security, debugging, and aggregate usage analytics.

Information we do not collect

The editor runs entirely in your browser. Patient files (STLs, scans), pipeline outputs, and any derived restorations are processed on your device and are not transmitted to RapidArch’s servers.

2. How We Use Information

We process your information to:

• Send you a one-time notification when RapidArch launches, and occasional product updates you can unsubscribe from at any time;
• Operate, secure, and improve the Services, including diagnosing errors and detecting abuse;
• Comply with applicable legal obligations and respond to lawful requests from public authorities.

3. Legal Bases for Processing

If you are located in the European Economic Area, United Kingdom, or Switzerland, we rely on the following legal bases: your consent (when you submit your email), our legitimate interest in operating and improving the Services, and compliance with our legal obligations.

4. Who We Share Information With

We share information only with the service providers we use to operate the Services, each under a written agreement that requires them to protect it:

• Hosting: Vercel (serves the website and editor).
• Database: Neon (stores the email list).
• Analytics: PostHog (aggregated product analytics).

We do not sell personal information. We may disclose information when required by law, to enforce these terms, or in connection with a corporate transaction such as a merger, financing, or sale of assets, provided the recipient is bound by terms no less protective than this policy.

5. Cookies and Tracking

We use a small number of first-party cookies for PostHog analytics. We do not use third-party advertising trackers, retargeting pixels, or social-network embeds that set cross-site cookies.

6. Data Retention

We retain your email address for as long as you remain subscribed, or until you request deletion. Server logs are retained for up to thirty (30) days for security and debugging.

7. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or export the personal information we hold about you, or to object to or restrict certain processing. To exercise any of these rights, email info@rapidarch.com; we will respond within thirty (30) days. If you are located in the European Economic Area or United Kingdom, you have the right to lodge a complaint with your local data protection authority.

8. Security

We use reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the Internet is one hundred percent (100%) secure, and we cannot guarantee absolute security.

9. Children

The Services are not directed to children under sixteen (16) years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. International Transfers

We are based in the United States. If you access the Services from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection rules than your jurisdiction.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected in the “Last updated” date above and, where appropriate, notified to subscribers by email. Continued use of the Services after the changes take effect constitutes acceptance.

12. Contact

Questions, requests, or complaints can be sent to info@rapidarch.com.